What do I do if I’m eligible for Fees Free but have already paid fees to my provider?

Please confirm your eligibility status by entering your National Student Number (NSN) on the Fees Free homepage.

If your eligibility status is 'yes' and you are enrolled in eligible study or training, but you have already paid your fees, you need to ask your provider for a refund. You are entitled to a refund of the amount you have paid up to the value of $12,000. Providers have been informed of your right to a refund

If you got a ‘maybe’ result when you checked your eligibility and you meet the eligibility criteria, you need to submit a statutory declaration to access Fees Free.

Unsure of some of these terms? Check out our glossary.