What do I do if I’m eligible for Fees Free but have already paid fees to my tertiary education organisation?

Please confirm your eligibility status by entering your National Student Number (NSN) on the Fees Free homepage.

If your eligibility status is 'Yes' and you are enrolled in eligible study or training, but you have already paid your fees, you can ask your tertiary education organisation (TEO) for a refund. You are entitled to a refund of the amount you have paid up to the value of $12,000 for eligible study or training. TEOs have been informed of your right to a refund.

If you got a ‘maybe’ result when you checked your eligibility and you meet the eligibility criteria, you first need to submit a statutory declaration to access Fees Free.