My study was impacted due to COVID-19, how do I appeal my entitlement use?

From August 2020, you can appeal by visiting the Fees Free website. Enter your NSN on the home page and follow the directions to appeal the use of your Fees Free entitlement. You will be able to provide an explanation and evidence to demonstrate the impact COVID-19 has had on your study or training.

If you need to appeal before August 2020 (e.g. you have used your Fees Free entitlement and wish to enrol in a new course), please contact us on 0800 601 301 or email [email protected].

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