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More detail about how we use your information

Read the TEC’s Privacy Notice for full information about our collection and management of personal information.

  1. We ask for your National Student Number (NSN) so we can confirm your eligibility for fees-free tertiary education.
  2. When you enter your NSN, we check if it’s already in our eligibility database.
  3. We collect each NSN you entered and the timestamp of that entry and store it in a log file.
  4. If you are eligible, and have started study or training, the database will tell us the date at which you became eligible for fees-free tertiary education.
  5. If you don’t have an NSN, or you do have an NSN but we don’t hold enough information to determine your eligibility, we’ll ask you some questions to help us determine whether you are eligible. We’ll ask you about:
    • your citizenship, resident or refugee or protected person status
    • the amount of study you have previously done
    • whether, after 1 January 2018, you have achieved any credits as part of any industry training programme that consisted of fewer than 120 credits.
  6. If we’ve asked you these questions and you meet the eligibility criteria, we’ll ask for and record your:
    • name
    • address
    • email address
    • date of birth
    • any occupation
    • mobile phone number.
  7. We also ask you to complete a statutory declaration and return it to us (find out more about statutory declarations). We ask you to do this because it’s important for us to be confident that you satisfy the eligibility criteria.
  8. If your answers indicate that you are eligible, a log associated with your name will be generated that records your “yes” answers to the relevant eligibility criteria.
  9. When you return a completed statutory declaration, we will store it in our document management system.
  10. If you appeal a decision we make regarding your eligibility, we may ask for more information to support your appeal case.