What do I do if I’m eligible for Fees Free but have already paid fees to my tertiary education organisation?

Please confirm your eligibility status by entering your National Student Number (NSN) on the Fees Free home page.

If your eligibility status is 'Yes' and you’re enrolled in eligible study or training, but you’ve already paid your fees, you can ask your tertiary education organisation (TEO) for a refund. You’re entitled to a refund of the amount you’ve paid – up to the value of $12,000 for eligible study or training. Your TEO has been informed of your right to a refund.

If you got a ‘Maybe’ result when you checked your eligibility, and you meet the eligibility criteria, you need to submit a statutory declaration to access Fees Free.