Final-year Fees Free
Visit Inland Revenue’s website for information about final-year Fees Free.
First-year Fees Free
For questions about the first-year Fees Free policy, contact the Tertiary Education Commission using the details below.
General enquiries
Freephone 0800 601 301
Overseas +64 4 462 5201
Email [email protected]
Hearing or speech communication difficulty?
Contact us through New Zealand Relay. This free service enables people who are Deaf, Deafblind or experiencing hearing loss, or have a speech condition, to use the phone. Find out more on the New Zealand Relay website.
Statutory declarations
If you have a question about a statutory declaration, please email [email protected].
Complaints
We’re committed to providing quality service and support. If you believe we’ve failed to do this, we want to hear from you. If you have concerns or a complaint about the Tertiary Education Commission and its administration of first-year Fees Free (2024 or earlier), please call our complaints helpline on 0800 601 301 or email [email protected].
Enquiries from tertiary education organisations
If you’re a tertiary education organisation and have a Fees Free question, please contact the Tertiary Education Commission (TEC) Customer Contact Team.
Freephone 0800 601 301
International +64 4 462 5201
Email [email protected]
Hours
We’re available:
- Monday, Tuesday, Thursday and Friday from 8.30am to 5pm
- Wednesday from 9.30am to 5pm.
We’re closed on public holidays, including Wellington Anniversary Day.