Final-year Fees Free
Visit Inland Revenue’s website for information about final-year Fees Free.
First-year Fees Free
For questions about the first-year Fees Free policy, contact the Tertiary Education Commission using the details below.
General enquiries
Freephone 0800 601 301
Overseas +64 4 462 5201
Email [email protected]
Hearing or speech communication difficulty?
Contact us through New Zealand Relay. This free service enables people who are Deaf, Deafblind or experiencing hearing loss, or have a speech condition, to use the phone. Find out more on the New Zealand Relay website.
Complaints
We’re committed to providing quality service and support. If you believe we’ve failed to do this, we want to hear from you. If you have concerns or a complaint about the Tertiary Education Commission and its administration of first-year Fees Free (2024 or earlier), please call our complaints helpline on 0800 601 301 or email [email protected].
Enquiries from tertiary education organisations
If you’re a tertiary education organisation and have a Fees Free question, please contact the Tertiary Education Commission (TEC) Customer Contact Team.
Freephone 0800 601 301
International +64 4 462 5201
Email [email protected]
Hours
We’re available:
- Monday, Tuesday, Thursday and Friday from 8.30am to 5pm
- Wednesday from 9.30am to 5pm.
We’re closed on public holidays, including Wellington Anniversary Day.